Terms of Service
Last Updated: January 3, 2026
1. Accepting These Terms
By accessing or using the Raleigh Parent mobile application or website (the “Services”), you are entering into a binding contract with Raleigh Parent (“we”, “us”, or “our”). If you do not agree to these Terms, do not access or use the Services.
2. Our Role: Discovery Platform Only
Raleigh Parent is a discovery platform for family-friendly events and businesses. We are not the creator, organizer, or owner of any events listed. We do not sell tickets or process payments. The business or individual listing the event (the "Organizer") is solely responsible for the event's safety, accuracy, and delivery.
3. BINDING ARBITRATION AND CLASS ACTION WAIVER
Please Read Carefully - This Affects Your Rights
Any dispute or claim relating to the Services will be settled by binding arbitration or in small claims court (if the claim qualifies), rather than in a court of general jurisdiction.
- Individual Basis: You agree that any dispute resolution will take place on an individual basis only.
- Class Action Waiver: You waive any right to bring or participate in a class, consolidated, or representative action or civil lawsuit.
- Customer Support First: You agree to contact us at [Your Email] before initiating any legal proceeding.
4. Assumption of Risk & Release
Inherent Risks: Some events discovered via our Services may carry inherent risks of illness, injury, or death. By participating, you freely assume those risks.
Release: You hereby release Raleigh Parent (and its owner/agents) from all damages and liabilities arising out of a dispute between you and any third-party business or organizer discovered through our platform.
5. Feedback and Submissions
Any feedback, comments, or suggestions you provide regarding the Services is non-confidential. By submitting feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, publish, and exploit that feedback for any purpose (such as app improvements or marketing) without compensation to you.
6. Modifications to Terms and Services
We may modify these Terms from time to time. If a change is material, we will notify you by updating the "Last Updated" date at the top of this page or via an in-app notification. Your continued use of the Services after any modification constitutes your acceptance of the updated Terms.
We reserve the right to modify, replace, or discontinue any part of the Services at any time for any reason without liability to you.
7. Limitation of Liability
To the maximum extent permitted by law, Raleigh Parent's maximum aggregate liability for any claim is limited to one hundred U.S. Dollars ($100). We are not liable for the availability or content of third-party websites linked within our Services.
8. Governing Law and Jurisdiction
These Terms are governed by the Federal Arbitration Act and the laws of the State of North Carolina. Any legal action not subject to arbitration shall take place exclusively in the state or federal courts located in Wake County, North Carolina.
9. Assignment and Entire Agreement
We may freely assign our rights and obligations under these Terms (for example, in the event of a sale or merger) without your consent. These Terms constitute the entire agreement between you and Raleigh Parent regarding the use of the Services.
10. Prohibited Use (No Scraping)
You have no right to, and agree not to, scrape, crawl, or employ any automated means to extract data from our Services for commercial purposes.
11. Copyright and TM Takedown Policy (DMCA)
Raleigh Parent respects the intellectual property rights of others. If you believe that any content on our Services infringes your copyright or trademark, please send a written "Takedown Notice" to our designated agent at [email protected].
Your notice must include:
- A description of the copyrighted work you claim has been infringed.
- The exact location (URL or screenshot) within our Service where the material is located.
- Your contact information (name, address, email, and phone number).
- A statement that you have a good-faith belief that the use is not authorized by the owner.
- A statement, under penalty of perjury, that the information in your notice is accurate.
12. Organizer Licenses and Permits
If you submit an event, business listing, or activity to Raleigh Parent (making you an “Organizer”), you represent and warrant that:
- You have obtained all necessary licenses, permits, and authorizations (including fire marshal permits, health department approvals, and local municipal authorizations) required to operate your event or business.
- You and your venue comply with all applicable local, state, and federal laws and safety regulations.
- You will maintain these licenses throughout the duration of the event or listing.
- You will provide evidence of such licensure to Raleigh Parent promptly upon our reasonable request.
Raleigh Parent reserves the right to remove any listing or event if we believe the Organizer has failed to obtain the necessary permits or if the listing jeopardizes the safety of our community.
13. Privacy and Data Tracking
13.1 Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our Services, you agree that we can use such data in accordance with our Privacy Policy.
13.2 Tracking Technologies (Cookies & Pixels)
We and our third-party partners (such as analytics providers) use cookies, tracking pixels, and mobile identifiers to collect information on a real-time basis about how you navigate the Services.
- What we collect: This may include your IP address, device type, browsing behavior, clicks, and search queries.
- Purpose: We use this to evaluate app performance, fix bugs, and understand which family-friendly events are most popular in Raleigh.
- Control: On our website, you can manage preferences via the "Cookie Settings" in the footer. Within the mobile app, you can manage tracking permissions through your device’s system settings (e.g., "Allow App to Track" on iOS).
14. Notices
14.1 Notices to You: We may send notices to you via the email address associated with your account or by posting a prominent notice within the Raleigh Parent app or website. You agree that all electronic notices satisfy any legal requirement that such communications be in writing.
14.2 Notices to Us: If you need to send us a formal legal notice, it must be sent via email to [email protected].
14.3 Effectiveness: Notices sent via email will be deemed "delivered" when the email is sent, provided no "delivery failure" notification is received by the sender. Notices posted within the Services are deemed delivered 24 hours after they are posted.
15. Assignment
15.1 By Raleigh Parent: We may, without your consent, freely assign our rights and obligations under these Terms to any third party. This typically occurs in the event of a merger, acquisition, sale of assets, or by operation of law.
15.2 By You: These Terms, and any rights or licenses granted hereunder, are personal to you and may not be assigned or transferred by you to any other person or entity without our prior written consent. Any attempted assignment by you without such consent will be null and void.
16. Entire Agreement
These Terms (including our Privacy Policy) constitute the entire agreement between you and Raleigh Parent regarding the use of our Services. They supersede all prior or contemporaneous communications, proposals, or agreements—whether electronic, oral, or written—between you and Raleigh Parent.
If any provision of these Terms is found by a court or arbitrator to be invalid, the parties agree that the other provisions of the Terms remain in full force and effect.
17. Third-Party Websites and Resources
Our Services provide links to external websites and resources (such as camp registration portals or business websites). Because Raleigh Parent has no control over such sites, you acknowledge and agree that we are not responsible for their availability, content, advertising, products, or services.
Any dealings between you and a third party found through our app are solely between you and that third party. We are not responsible for any loss or damage incurred as a result of such dealings.
18. Miscellaneous Provisions
18.1 No Waiver: If we fail to enforce any part of these Terms, it does not mean we have waived our right to enforce that part or any other part in the future.
18.2 Severability: If any provision of these Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the remaining Terms stay in full force.
18.3 Titles: The section titles in these Terms are for convenience only and have no legal or contractual effect.
18.4 Relationship: No independent contractor, agency, partnership, or joint venture is created by these Terms. You are a user, and we are a service provider.
18.5 Language: These Terms were written in English. If any translated version conflicts with the English version, the English version controls.