Chapel Hill - Carrboro YMCA

A great Y in the community. Layout of facility is comfortable with free weights and cables separated from cardio equipment.
The free weights are next to the pool so it was quite humid in the area (even with the fans at full power).
Some overcrowding of equipment in a small place. Decent selection of weights and cake machines.
Staff was very welcoming.

The staff are fantastic and the facilities are good. Def worth the price. Highly recommend.

Front desk staffs are very rude. Had a particularly bad time with a young woman name Delaney. I came in for help with my membership, and explained that I was frustrated because I've been paying for membership for 2 months and haven't been able to use it because scheduling system is confusing. My tone was showed that I was frustrated, but I was not rude or did not raise my voice, just frustrated and assertive (rather than pleasing, sorry for not being pleasing while I was frustrated with their janky system and customer service...?). She then said that if I didn't change my tone, she doesn't have to help me. She stated that I was disrespectful. I asked how have I been disrespectful and she said that she "can feel it" from the way I was talking to her (with my frustrated tone).

This was not the first time I had bad experience with their front desk staff. There was a previous time where I came in for help with signing up for membership in person with an infant. The older lady asked me to step aside while she helped other people. She helped like 10 other people check in before addressing me, I waited around for 20 minutes while I watched her help other people. She could have just deferred me to another staff that handles memberships, not sure why she had me stand there with a fussy baby just to then tell me that she can't help me with membership sign up.

I’ve been going here for about 2 years. Now that it’s hours, services are back to normal, it’s been great.

I have a kid and I take advantage of free child care, especially Saturdays. It’s not all the hours I’d like, but I’ll take it. They offer 4 days of child care at different hours. You get up to 2 hours free. And the staff are great with my energetic kid. They also have family swim times as well.

They’ve recently updated both weight and cardio machines. A wider selection and mix.

The place is/has always been really clean thanks to amazing and attentive staff.

I always feel welcomed when I check in.

Can it get crowded? sure. This isn’t a Planet Fitness. Let me repeat that. This isn’t a commercial fitness center. YMCAs serve their communities, so if you don’t like to be around kids going to summer camp, preschoolers taking swimming lessons, older folks doing water aerobics, GenX doing Zumba, or respectful teenagers lifting weights, it’s not for you.

But if you like to be in a space where people of all shapes and sizes are welcome, please check it out. You can also hang out and chat with a friend over coffee. They have coffee, too.

I’ve also found that if something’s missing, I tell them and they look into it. Like child care during an evening Zumba class. But this not a make or break issue.

Parking can be a bit difficult during the weekend and afternoons, but I’ve always found a space. They have parking in the back. And I also remeber to just get there 15 mins earlier next time.

I haven’t taken many classes but they are usually full, so these instructors are doing something right. You can use the app to reserve spaces.

I have a personal trainer I meet with for 30 minutes 1-2x month. She’s professional,knowledgeable and hard working. And a UNC undergrad! Highly recommend for kickstarting your routine. I’ve been working with her for over a year.

Friendly, convenient local gym with pool. Staff is knowledgable, facility clean.